Several years ago Apple Computers began to use “think different” as an advertising slogan. Though grammatically awkward (“different” is being used as an adverb, and should therefore use the -ly ending), it is certainly a good motto for leaders. The phrase also describes one of George Washington’s key leadership principles. Besides his concern for posterity and his ability to accept and renounce executive power at-will, George Washington exhibited the ability to “think different.”
Think Different
August 16, 2008 at 4:02 pm (history, productivity)
How smart are you?
December 22, 2007 at 2:36 pm (attitude, perspective, productivity)

Daniel Goleman’s Emotional Intelligence asserts that IQ alone is not a predictor of success. While CEO’s may be hired for their combination of business sense and IQ, they get fired because of failures in their emotional intelligence.
His claim makes sense. Anecdotally, as a teacher I find that my personal stresses are not related to the intellectual content of my courses, but rather the relational demands of classroom management, parent interactions, etc. (I’d also like to point out that I am very fortunate to work at a school with mutually supportive staff and appreciative parents, so those stresses are much less than what other teaching peers experience). And as far as a correlation between IQ and marital success, well I won’t even go there.
So what is emotional intelligence? So far, Goleman’s definition includes “being able . . . to rein in emotional impulse; to read another’s innermost feelings; to handle relationships smoothly – as Aristotle put it, the rare skill ‘to be angry with the right person, to the right degree, at the right time, for the right purpose, and in the right way’” (xxiii).
Goleman’s use of Aristotle reminds me of C. S. Lewis’s definition of temperance: “going the right length and no further” (Mere Christianity, 2001, p. 78). So emotions per se are not the problem (Goleman also discusses beneficial physiological responses to emotions), but rather emotions that are allowed to exceed proper limits.
IDEA LEADER: In what areas do you have a hard time allowing your emotions to go “the right distance and no further”? What steps could you take to correct this?
Photo: Julia Freeman-Woolpert
You’ve Got Mail
December 3, 2007 at 3:07 am (communication, email, productivity)
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Though email is supposed to make us more efficient, in reality it tends to consume a significant part of an already to-do-list-packed day. Like Frankenstein’s monster, what once seemed to be a good idea has now turned on us. So how do you tame this monster?
Take a look at this article from Harvard Business School. I especially like the suggestion about summarizing the content of your message in the subject line.
Though I am not an executive who can create email rules for my workplace, I am able to apply these ideas to how I handle both work and personal email. The result: not only will I handle email better, but I will become a better communicator – and communication is a critical skill for both leaders and followers.
IDEA LEADER: How can you use email to make yourself a better communicator?